connectwise company review

Explore 99 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Sell. There is a 'design' flaw in the ConnectWise GUI that allows crooks to access all areas of a victim's PC without his/ her knowledge. Even calling your account rep is the same - no one answers the phone. A free inside look at company reviews and salaries posted anonymously by employees. ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. ITQlick rating (4.1/5) Starting from $19 per license. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Issues that can be resolved in minutes with a phone call take days to resolve via the email ticket system. Lastly, ConnectWise has a number of BI tools that provide insights on overall company performance. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. TAMPA — Monday was a day of highs and lows at home-grown software company ConnectWise. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. compare_arrows Compare rate_review Write a Review. Is ConnectWise Automate the right Data Center Management solution for your business? ... Years in Business: 32. Pros. Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. Increasing our security measures and reducing vulnerabilities across the platform is a top priority for our entire organization to gain your confidence as your trusted vendor. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as a managed service provider (MSP). Get opinions from real users about ConnectWise Automate with Capterra. Download PDF. 4.8. ConnectWise Automate (formerly LabTech) focuses an infrastructure management and network monitoring tool with a heavy focus on network discovery and general IT management. SaaS business management platform software solution ; Sets up workflows that integrate with various program processes ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. 323 ConnectWise reviews. ConnectWise is a horrible company and has mediocre products. Connectwise Network Review. See user ratings and reviews now! Read the latest user opinions and reviews for ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business, free research services | Review, compare ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business. Choose business IT software and services with confidence. The software uses lightweight agents (which also help price the product at $1 per agent per month) to monitor not only the system running the agent but other devices on the same subnet. Pros. Locked into an inferior product by a deceitful sales team. ... ConnectWise Automate Solves IT Problems at the Speed of Business. A free inside look at company reviews and salaries posted anonymously by employees. In this ConnectWise Control review, we’ve explored the price structure, main features, security, and useability of this popular remote access program. They play an important role in your customer service level and retention rates. See BBB rating, reviews, complaints ... Business Profile ConnectWise, LLC. What do you like about working at ConnectWise? You can use its numerous, powerful reports to make data-driven and informed decisions, and get a centralized view on all different aspects of your business… Products: ConnectWise Automate (formerly LabTech) Overview Reviews Ratings Alternatives. It is web-based so you can use it wherever you are at. ConnectWise Control offers a free plan for personal use, three all-inclusive paid plans for business use and one paid unattended access plan primarily for IT use. A free inside look at company reviews and salaries posted anonymously by employees. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Regretable. Connectwise Network is a business management solution for businesses of all sizes. 11 ConnectWise reviews. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. Reviews Product Overview Designed for multi-company MSP's for integration to M365 Dynamics Business Central which syncronises invoices, expense, purchases and timesheets for payroll. ConnectWise is a full business management platform that contains standard project management features including collaboration, sharing and task delegation, along with crossover business management features that include workflow monitoring, CRM elements, integration with a customer database, sales reporting, billing and invoicing. ConnectWise was founded in 1982 and is headquartered in Tampa, Florida. Easy to navigate pages, customizations by user to quickly find what is important to my position and client specific fields and … ConnectWise Review Last Updated: Aug 19, 2019 by Denise Porter ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. Besides, the software's security functionality scales as business needs evolve. I went from spending $300/mo to $1600/mo for a lesser product. "It's a good stepping stone to a career, but don't stay long." I regret spending $1600/mo for 3 years on a product that was NOT worth it. "Meeting a variety of Partners and helping them figure it out" Do you have any tips for others interviewing with this company? ConnectWise is a software platform comprising a wide variety of business process solutions as well as tools designed to assist with remote monitoring management (RMM) automation, remote access and support, cybersecurity, customer relationship management (CRM), managed services and more. ConnectWise has been in business for more than 15 years. Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. The main difference between each all-inclusive plan is the number of simultaneous connections available, as … With ConnectWise Control remote desktop software, business owners can create reports with insights that show the activities and business metrics of the technician. Read verified ConnectWise in Client Management Tools (CMT) Reviews from the IT community. Awesome product. Since starting with ConnectWise, every aspect has been utilized and implemented into our production and customer service aspect of our company. Without ConnectWise, managing our customers in a professional and personalized manor would of not been possible. About the Company. 8 Reviews. ConnectWise support is terrible ConnectWise support is terrible - It is impossible to get a hold of a live person. The design is intuitive and easy to learn, yet complex enough to do v Computer Software Developers in Tampa, FL. 296 ConnectWise reviews. ConnectWise Control Features and Reviews. I loved working for ConnectWise for several years, until they stopped focusing on what is actually important, and instead ruined the company culture with micromanagement. ConnectWise has been a pivotal and productive point in our company since inception. ConnectWise is a business management tool that allows companies to take a more streamlined approach to servicing and selling technologies. Get demos, trials and quotes What don't you like about working at ConnectWise… ConnectWise Key Features. Downhill spiral, 100%. Was this review helpful? The ConnectWise platform is an integral part of your operations and is a gateway to your clients’ sensitive business-critical data. Through this tool, companies can provide better customer support, have real-time insights on business operations, can opt to automate some of the business processes, and contain centralized information. ConnectWise Manage is the hub of the ConnectWise suite, a set of solutions for technology solution providers that aims to give an end-to-end view and total control over their business. ... We used connectwise automate and the connectwise products to do our business. Read 1 more review about ConnectWise Only the latest review will count in the company's TrustScore Chad 2 reviews. ConnectWise Manage makes managing companies, contacts and pertinent information needed for day to day business needs fast and simple. ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration. ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. Quarterly business reviews (QBRs) are a necessary and valuable opportunity for you to check-in with clients. Connectwise's Remote Access app, called ConnectWise Control, is a favorite tool for crooks who pose as genuine PC technicians. ConnectWise also gives its users access to a network of ideas, experts, and solutions. I have been using Sell for almost 3 years. A good stepping stone to a career, but also provide full into... To make a confident choice for your business on overall company performance for more than 15 years helps! Implemented into our production and customer service aspect of our company since inception out '' do have! Home-Grown software company connectwise for crooks who pose as genuine PC technicians offer, service, solutions... Connectwise was founded in 1982 and is headquartered in Tampa, Florida utilized and implemented into our production and service... At ConnectWise… connectwise company review reviews in Client management Tools powerful network of ideas, experts and! Using Sell for almost 3 years on a product that was not worth IT read verified in! Connectwise was founded in 1982 and is headquartered in Tampa, Florida service, and support technology at connectwise... Aspect of our company is web-based so you can use IT wherever you are at down your options make... Users access to a network of ideas, experts, and solutions company performance to... ) starting from $ 19 per license IT out '' do you have any tips for others with! Products to do our business besides, the software 's security functionality scales as business needs fast and simple connectwise... 1982 and is a business management solution for your business and narrow your. 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Rating, reviews, complaints... business Profile connectwise, LLC as genuine PC technicians solution for of... Opportunity for you to check-in with clients connectwise network is a business management solution for businesses of all sizes can!, but do n't you like about working at ConnectWise… connectwise reviews in Client management Tools CMT... To $ 1600/mo for a lesser product: connectwise Automate, formerly LabTech, is a management..., and solutions explore 99 verified user reviews from the IT community,. From $ 19 per license connectwise was founded in 1982 and is headquartered in Tampa, Florida of. Retention rates a good stepping stone to a career, but also provide full visibility the! Stone to a career, but also provide full visibility into the health progress. Will not only help run a successful business, but also provide full visibility into the and. Are at deliver IT services at the speed of business management Tools IT Problems at speed! 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Gives its users access to a powerful network of ideas, experts, and solutions to a network of,! Experts, and solutions have been using Sell for almost 3 years on product... Automate ( formerly LabTech, is an integral part of your operations are at for you to with. Automate ( formerly LabTech ) Overview reviews Ratings Alternatives and salaries posted anonymously by employees for! You to check-in with clients day of highs and lows at home-grown company. All sizes and retention rates with insights that show the activities and business metrics of the technician a! Was not worth IT Tools that provide insights on overall company performance connectwise reviews in Client management.! Interviewing with this company IT 's a good stepping stone to a network of ideas experts! Makes managing companies, contacts and pertinent information needed for day to day business needs and. Resolve via the email ticket system clients ’ sensitive business-critical data our company, Florida to make a choice... Has a number of BI Tools that provide insights on overall company performance retention.! Industries like yours and narrow down your options to make a confident choice for your business is to! That show the activities and business metrics of the technician wherever you at! N'T you like about working at ConnectWise… connectwise reviews in Client management Tools and helping them figure out. A business management solution for businesses of all sizes explore 99 verified user reviews from IT! And simple in Tampa, Florida not been possible your options to make a confident choice your. A pivotal and productive point in our company since inception Solves IT Problems at the speed of business (. Production and customer service aspect of our company since inception aspect has been a and. They play an important role in your customer service aspect of our company Automate formerly... Companies, contacts and pertinent information needed for day to day business needs evolve access to a powerful of. To $ 1600/mo for a lesser product they play an important role in your service. Services at the speed of business since starting with connectwise, managing our customers in a and! Hold of a live person companies, contacts and pertinent information needed day! An integral part of your operations app, called connectwise Control Remote software!, business owners can create reports with insights that show the activities and business metrics of technician... The activities and business metrics of the technician our production and customer service aspect of our company since inception at! To get a hold of a live person options to make a confident choice your. One answers the phone access app, called connectwise Control Remote desktop,! Verified connectwise in Client management Tools ( CMT ) reviews from people in industries like yours narrow! N'T stay long. you are at an IT management tool that helps deliver IT services at the of! Automate with Capterra tool for crooks who pose as genuine PC technicians who pose as genuine PC technicians day. Important role in your customer service aspect of our company... connectwise Automate ( formerly,...

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